Tokyo Minpaku P&L, Line by Line: Cleaning, OTA Fees, and Net Margin

TL;DR: A Tokyo minpaku generating ¥3,000,000 in gross annual revenue might net ¥600,000–¥900,000 before mortgage and tax — a 20–30% net margin. That’s not bad for a passive income stream, but it’s not the “40% yield” some operators quote. The difference is in the expense lines that don’t get featured in YouTube thumbnails: per-turn cleaning costs, OTA commissions, consumables restocking, property management overhead, and the small-ticket items that aggregate into real money. This issue runs through every line, with actual directional figures.

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My cleaner — Tanaka-san, three years now — called me one Tuesday to flag that guests in my Sangenjaya unit had gone through an entire bottle of dish soap and six rolls of toilet paper in a two-night stay. Small things. But at ¥400 per consumables restock times 90 turns a year, that’s ¥36,000. Nowhere in most pro formas I see from investors who ask me to review their models.

The real P&L has thirty lines, not three.

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Revenue Side: What Goes Into Gross

Gross revenue for a minpaku has components that get conflated.

Nightly rate revenue: ADR times occupied nights. The headline number.

Cleaning fees charged to guests: Most operators pass some or all of the cleaning cost to guests via a cleaning fee on the OTA listing. This is still subject to OTA commission and is still gross revenue. It does reduce your net cleaning cost exposure.

OTA revenue vs. direct booking: If you have any direct bookings (your own website, repeat guests, referrals), those don’t incur the OTA commission. At scale, direct bookings are the highest-margin channel. In early operations, expect 90%+ to come through OTAs.

Figures below are illustrative — representative of a well-managed 1LDK in this sub-market, not a guaranteed outcome.

For this model unit — a clean, modern 1LDK in Sangenjaya, Tokyo:

Revenue line	Amount (directional)
Nightly rate revenue (90 nights × ¥22,000)	¥1,980,000
Guest-paid cleaning fees (90 turns × ¥3,000)	¥270,000
Total Gross Revenue	¥2,250,000

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From the desk — In the models foreign owners send me to review, the gap is never the headline ADR, it’s the thirty quiet expense lines underneath it, and the consumables and per-turn cleaning are where I most often watch a confident pro forma turn negative. The pattern across years of these reviews is the same: the cost structure barely moves with occupancy, so chasing cheap nights just buys you more turns to pay for.

The Expense Lines, Every One

OTA Commission

Airbnb charges hosts 3% for split-fee listings and up to 15% for host-only fee structures. Booking.com typically charges 15%. Vrbo is 8% plus processing fees. Most operators use Airbnb as primary with Booking.com secondary. Blended effective rate is typically 13–17%.

Using 15% blended: ¥2,250,000 × 0.15 = ¥337,500

Cleaning Cost

Professional cleaning in Tokyo for a 1LDK after guest checkout runs ¥6,000–¥12,000 per turn depending on the cleaning service and unit size. Budget ¥8,500 average.

90 turns × ¥8,500 = ¥765,000

Note: you charged guests ¥270,000 in cleaning fees. Net cleaning cost to operator: ¥765,000 − ¥270,000 = ¥495,000 net cleaning expense. This is the number to use in the P&L.

Property Management Fee (Remote Host)

If you’re not in Japan, you need a registered minpaku management company. Fees range from 10% to 25% of gross revenue depending on the service level. Full-service (guest communication, key management, linen, cleaning coordination) runs 18–22% typically.

Using 20%: ¥2,250,000 × 0.20 = ¥450,000

If you’re using a management company, they often handle cleaning and build it into their fee — making the cleaning line and management fee partially overlapping. Confirm what’s included before assuming separation.

Utilities

Electricity, gas, water. STR guests use more utilities per night than long-term tenants because they’re in the unit all day and don’t self-regulate usage. Budget ¥30,000–¥45,000/month for a 1LDK running active bookings.

¥40,000 × 12 months = ¥480,000 (mostly fixed regardless of occupancy)

Internet

Non-negotiable for STR. A dedicated high-speed line plus pocket wifi backup: ¥6,000–¥10,000/month. Pocket wifi is increasingly required because guests book expecting reliable connectivity and building wifi fails.

¥8,000 × 12 = ¥96,000

Consumables and Amenities

Toilet paper, soap, shampoo, conditioner, dish soap, garbage bags, coffee pods, tea bags, sponges. Professional operators maintain par stock and restock after each turn. Budget ¥400–¥700 per turn.

¥550 × 90 turns = ¥49,500

Linen and Laundry

If not using a linen service (which management companies sometimes include), you’re either paying commercial laundry or running loads yourself. Commercial linen service for a 1LDK: ¥2,000–¥4,000 per turn.

If management company handles this within their 20% fee — it’s covered above. If separate: ¥3,000 × 90 turns = ¥270,000. Don’t double-count.

STR Insurance

Standard renters or property insurance explicitly excludes STR commercial activity. You need dedicated minpaku insurance. Airbnb’s AirCover has limits. Dedicated Japanese STR insurance runs ¥30,000–¥80,000/year for a single 1LDK unit. This is not optional.

Budget: ¥60,000/year

Building HOA and Repair Reserve Fees

HOA fee and building repair reserve — mandatory for condo ownership. Not STR-specific but part of your operating cost. Typical for a 1LDK in a mid-range building: ¥15,000–¥25,000/month combined.

¥20,000 × 12 = ¥240,000

Maintenance and Repair Reserve

Appliance failures, touch-up painting, lock maintenance. STR properties see heavier wear than residential tenancies. Budget ¥150,000–¥250,000/year for a unit in active operation.

Budget: ¥200,000

Tax Preparation

Minpaku income is taxable. You need a Japanese accountant or tax advisor familiar with STR. Handling this remotely: ¥100,000–¥200,000/year for annual filing.

Budget: ¥150,000

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The Full P&L Summary

All figures below are illustrative — representative of this unit type and scenario.

Line	Amount
Gross Revenue	¥2,250,000
Less: OTA Commission (15%)	−¥337,500
Less: Net Cleaning Cost	−¥495,000
Less: Management Company (20%)	−¥450,000
Less: Utilities	−¥480,000
Less: Internet	−¥96,000
Less: Consumables	−¥49,500
Less: STR Insurance	−¥60,000
Less: Building HOA/Repair Reserve	−¥240,000
Less: Maintenance Reserve	−¥200,000
Less: Tax Prep	−¥150,000
Net Operating Income (before mortgage/tax)	−¥308,000

Negative. On ¥2.25M gross revenue.

90 nights at ¥22,000 ADR doesn’t work with this cost structure. You need higher ADR, more nights, or a leaner expense model — and the 180-day cap limits the nights lever.

Revised scenario: 130 nights, ¥28,000 ADR (strong location, quality unit):

Line	Amount
Gross Revenue	¥3,640,000
Less: OTA Commission	−¥546,000
Less: Net Cleaning	−¥677,500
Less: Management	−¥728,000
Less: Utilities	−¥480,000
Less: Internet	−¥96,000
Less: Consumables	−¥71,500
Less: Insurance	−¥60,000
Less: HOA/Repair Reserve	−¥240,000
Less: Maintenance	−¥200,000
Less: Tax prep	−¥150,000
Net Operating Income	¥390,000

Net yield on a ¥35M property: about 1.1%. Before mortgage debt service. These numbers should make you selective about which properties qualify for STR.

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Where This Goes Wrong

• Operators report gross revenue as “what I earn” without subtracting OTA fees first. The OTA commission comes off the top. Your actual receipt is net of commission already on most platforms.
• Forgetting building management fees because they feel like ownership costs, not operating costs. They’re both. Every owner in the building pays them.
• Underpricing ADR to chase occupancy and then discovering the expense structure doesn’t change with occupancy. Utilities run the same whether you’re at 40% or 80%.
• Skipping STR insurance because “the building is insured.” The building policy does not cover guest claims against you as an STR operator. This is a meaningful liability gap.
• Not modeling the tax bill. If your NOI is ¥390,000, your Japanese income tax obligation will reduce that further depending on your total income picture.

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FAQ

Can I reduce the management fee by hiring my own cleaners? Yes, but you still need a registered minpaku management company for legal compliance if you’re not in Japan. You can unbundle the management role (communication, compliance) from cleaning (physical service) and hire cleaners separately. The compliance management function typically runs 8–12% of gross if cleaning is excluded.

Are there property types where the P&L works better? Larger units with higher ADR relative to fixed costs. A 2LDK charging ¥45,000/night spreads fixed costs (utilities, HOA/reserve fees, insurance) across higher revenue. Also: properties where you can reduce or eliminate the management fee by running operations yourself.

How do Japanese operators handle the HOA fee disclosure for minpaku? Some operators try to exclude HOA fees from their STR P&L because they’re an “ownership cost.” This inflates apparent NOI. Include them.

Is the maintenance reserve realistic? Yes, and in some months conservative. STR accelerates wear on appliances, flooring, and fixtures. A broken washing machine or AC unit in August is a ¥100,000–¥200,000 unplanned expense. The reserve exists to absorb that without panic.

Does OTA fee structure vary by market or listing type? Yes. Airbnb’s host-only fee model (where the full service fee is charged to the host rather than split with the guest) typically results in a 14–16% fee. Their split-fee model charges the host ~3% and the guest ~14%. Test both for ADR competitiveness.